Privacy Policy

1. Introduction

At De Heeren Amsterdam, we value your privacy and the protection of your personal data. This privacy policy explains what data we collect, how we use, store, and secure it. By using our website and services, you agree to the terms of this privacy policy.

2. What data do we collect?

We collect different types of personal data depending on your interaction with our website and services:

a. Data you provide yourself:

  • Name, address and contact details (e.g. email address and telephone number).

  • Payment information when placing an order.

  • Account details when registering on our website.

  • Information you provide in customer service inquiries.

b. Data we collect automatically:

  • IP address and device data when you visit our website.

  • Browser and device information to improve our website experience.

  • Click behavior and interactions with our website.

c. Data from external sources:

  • Information from payment providers such as Klarna or iDeal when processing transactions.

  • Social media data when you log in through a third party.

3. How do we use your data?

We use your data to:

  • To process and ship orders and keep you informed about delivery.

  • To provide a personalized shopping experience.

  • To provide customer service and support.

  • To inform you about new collections, promotions and exclusive offers (if you have registered).

  • To improve our website and services.

  • To comply with legal obligations and prevent fraud.

4. Sharing data with third parties

We only share your data with trusted parties if this is necessary:

  • Logistics partners for delivery of your order.

  • Payment partners such as Klarna and iDeal for secure transaction processing.

  • Marketing partners for sending newsletters (only if you have given permission for this).

  • Legal authorities if we are legally obliged to do so.

De Heeren Amsterdam never sells your personal data to third parties.

5. How do we protect your data?

We take security measures to protect your data from unauthorized access, loss, or misuse, including:

  • Advanced encryption for payment transactions.

  • Limited access to personal data within our company.

  • Regular security updates and monitoring of our system.

6. How long do we retain your data?

We do not retain your data for longer than is necessary for the purposes for which it was collected:

  • Order information will be retained for as long as legally required (e.g., for tax purposes).

  • Account information will be retained as long as you have an active account.

  • Marketing preferences can be changed at any time via the unsubscribe link in our emails.

7. Your rights

You have the right to:

  • Request access to the data we have about you.

  • To have your data corrected or deleted.

  • Withdraw your consent to marketing communications.

  • To file a complaint with the Dutch Data Protection Authority if you believe we are not processing your data correctly.

For requests you can contact us via info@deheerenamsterdam.nl .

8. Cookies and tracking technologies

We use cookies to improve your shopping experience and optimize our website. You can manage your cookie preferences in your browser settings.

9. Contact details

If you have any questions about our privacy policy, please contact us:

The Lords of Amsterdam
E-mail: info@deheerenamsterdam.nl
Website: www.deheerenamsterdam.nl